Terms & Conditions

Welcome to The Art Sence! By accessing our website and purchasing our products, you agree to comply with the following Terms & Conditions.

 

General

  • These terms apply to all purchases and interactions with The Art Sence.
  • We reserve the right to update these terms at any time.

Orders & Payments

  • All orders are handmade and custom-crafted, requiring 5 to 6 business days for production before shipping.
  • Payments must be completed at checkout using our secure payment gateway.
  • We reserve the right to cancel or refuse orders due to incorrect pricing, payment issues, or policy violations.

Shipping & Delivery

  • Estimated shipping times are provided at checkout but may vary due to customs and carrier delays.
  • International buyers are responsible for customs duties, taxes, or additional fees.
  • We are not responsible for delays caused by third-party shipping providers.

Returns & Refunds

  • Custom-made items are non-refundable, except in cases of damage or defects.
  • If you receive a damaged or incorrect product, please contact us at info@theartsence.com within 48 hours of delivery with photos.
  • Returns must be approved before sending any item back.

Intellectual Property

  • All designs, images, and content on The Art Sence website are our intellectual property and cannot be copied, resold, or reproduced without permission.

Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

Contact Information

  • For any inquiries, please reach out to us at:
    Email: info@theartsence.com

    By placing an order, you agree to these Terms & Conditions. Thank you for choosing The Art Sence!