Frequently Questions

Below are frequently asked questions, you may find the answer for yourself

Discover the Beauty of String Art with The Art Sence – At The Art Sence, we specialize in handcrafted string art that transforms simple thread and nails into stunning visual masterpieces. Whether you’re searching for personalized home décor, unique gifts, or custom name designs, our string art creations bring warmth, creativity, and elegance to any space. Each piece is made with precision and passion, ensuring a one-of-a-kind work of art. Ideal for wall décor, nursery names, wedding gifts, and more, The Art Sence blends modern aesthetics with traditional craftsmanship. Explore our collection and let your walls speak your story with high-quality, made-to-order string art designs.

1. What is The Art Sence?

The Art Sence specializes in handcrafted string art, creating unique designs for home decor, offices, and custom business logos.

2. Do you offer custom designs?

Yes! We create customized string art based on your logo, name, or unique idea. Simply contact us or send your design details.

3. What materials do you use?

We use:
Premium MDF wood – Smooth and durable base
Golden nails – High-quality, rust-resistant nails for precision
High-quality embroidery thread – Vibrant, long-lasting colors

4. How long does it take to create my order?

Each piece is handmade to order and takes approximately 5 to 6 business days for production before shipping.

5. Do you offer international shipping?

Yes, we ship worldwide! International buyers are responsible for customs fees, taxes, or import duties.

6. What are the available sizes?

✔ Standard size: 22 x 22 inches
✔ Custom sizes available upon request (Over 24 x 24 inches do not qualify for free shipping).

7. What if my order arrives damaged?

If your order arrives damaged, please contact us within 48 hours at info@theartsence.com with photos of the damage, and we will assist you.

8. Do you accept returns?

As all pieces are custom-made, we do not accept returns unless the item is damaged or incorrect.

9. How do I place a custom order?

1️.Send us your logo or design file (PNG, SVG, or AI preferred).
2️.Choose your size and color preferences.
3️.We will create a digital preview before crafting.

10. How can I contact you?

Email us at: info@theartsence.com

Still have questions? Feel free to reach out!